Our team
Here they all are, in one place for once. Meet the Surgeons!
Managing Director
Paul Cohen
Founder and Design Director Paul (PC) has over 30 years’ experience delivering complex multichannel projects for corporate clients across various sectors, including transportation, pharma, FMCG, technology, utilities, infrastructure and telecoms.
Creative Director
Nick Cordell
Founder and Creative Director Nick has a proven track record in developing award-winning creative for clients’ design, digital and internal communications businesses, collaborating with some of the world’s most recognisable brands, including HP, Hawk-eye, Vodafone, and Heineken.
Internal Comms Director
Carly Murray
Our Internal Comms Director, Carly spent many years delivering corporate internal communications excellence across telecoms, utilities and aviation. Her experience with fast-moving and complex businesses has helped her decipher our clients’ challenges and focus on enhancing the employee experience.
Employer Brand & Behavioural Comms
Simon Andrew
For years, our Employer Brand and Behavioural Comms expert, Simon, worked in the reward and benefits industry, specialising in comms which shape and deliver benefit-related projects across well-known brands. As well as winning awards for his campaigns, our Simon is often invited to judge at the prestigious UK Employee Experience Awards.
Senior Copywriter
James Blake
James is an award-winning writer and editor with 25 years’ experience in copywriting, journalism, corporate and charity comms, publishing, editing, proofreading, and social media. His skills lie in creating design-ready and mouldbreaking copy and concepts and telling stories through corporate narratives.
Senior Account Executive
Kerri Fullman
Senior Account Manager Kerri excels in planning, managing and executing our projects. She enjoys working closely with the team to achieve the required goals and success criteria, while building longlasting relationships with our clients.
Digital Account Executive
Fran Gillard
As our Digital Account Manager, Fran is at the heart of the Surgery’s digital projects. Thanks to her knowledge of the cyber landscape, she masterfully unpicks briefs and asks all the right questions while keeping a beady eye on timelines and budgets.
IC Account Manager
Lucy Tippett
Lucy is passionate about the human side of internal comms. With a decade of experience across charities, education, luxury hospitality and rural businesses, she loves uncovering the human stories that drive winning campaigns. She also really enjoys meeting people and building brilliant relationships with clients and colleagues.
Financial Controller
Paula Francks
With over 30+ years experience in the sector, Paula is our go to for anything financial.
Head of Design
Adam Smith
As Head of Design, Adam leads our creative and design work at the Surgery. As an expert in UX/UI Design, the user is always at the forefront of his mind. Adam’s experience lies in creating brands and brand languages, fine-tuning typographic layouts and translating content into structured graphics.
Senior Designer
Rebecca Teague
Having more than ten years’ experience working in customer and internal-facing design agencies, Senior Designer Becca knows how to turn her design skills and ideas into large-scale campaigns and branding. She’s just as good at factoring in the small but important details to produce inspiring and creative work.
Senior Designer
Beth Feeney
Senior Designer Beth has worked in the design industry for over ten years and is passionate about what she does. She works hard to foster close relationships with her clients so she can always meet their needs and strives to create eyegrabbing creative that engages the audience.
Designer & Head of Animation
Bradley Poston
Bradley started life as a Graphic Designer but swiftly moved into the world of motion. Bradders is our Head of Animation and loves tackling a new brief, bringing complex messages to life. His latest skills include working with 3D animation and Augmented Reality, and he loves learning something new.
Animator
Luke Jones
Perfectionist Luke caught the animation bug at 13 and hasn’t looked back. From creating animated music videos and short movies, he is now an experienced Motion Designer and 2D animator who adds his special brand of wizardry to our clients’ projects.
Senior Lead Developer
Caian Keyes
Full-stack Developer, Caian, knows his stuff when it comes to coding, partly thanks to an intensive coding boot camp. Proficient in multiple programming languages, including Javascript, Caian is driven by problem-solving challenges and enjoys building bug-free, simple-to use platforms for clients.
Experiential Design Specialist
Greg Langham
Greg is our Employee Engagement Specialist with experience in designing and delivering culture and behaviour change, organisational development and change management projects. He’s passionate about developing experiential solutions to deliver key messages and boost business results.