About us

Ah, the early 90s… great times. It’s when The Surgery took its first breath as the child of three ambitious design and digital lads from London; ‘PC’ Paul Cohen, Nick Cordell and Robin Nicholl. 

Zoom forward to 2015, and The Surgery expanded to bring IC consultancy into the business driven by client need. 

We’ve grown up since then and moved to the country, a fabulous, converted barn space in West Sussex. We’re an agency with a difference. Okay, hold on, you’ve heard that line a billion times, right?  But you see, the thing is, we really are an agency with a difference.

Let us show you what we mean

Our eclectic bunch of ‘Surgeons’ (all 19 of us) really do care about each other, the work we do and our clients. We’re a proper blend of wise heads and the next new best things. Decades of experience all mixed up with people who know their way around a TikTok.

It’s a blend that works

Our clients come back to us not just because we’re award winners in design, digital and internal communications, although that does rather help. It’s mostly because of that blend thing.  It means we can provide design, copywriting, content services, internal communications strategy and campaigns alongside unique behavioural and psychology expertise, all under one big old barn roof.

We understand our clients’ why

We’ll audit, research, research and then do more research so we understand the challenge and create the best solution. We look at everything through our ANTI-BORING (trademark pending) lens. It helps to make the complex simple, meaning you get to engage with your audience at a real, authentic, people-to-people level.

Talking of people

We love seeing our people grow, develop and learn. We give them space and encouragement to try stuff out, to go for it and then learn from it. We celebrate the small stuff, the birthdays, the anniversaries, the life stuff. It’s all about that work-life balance. We might work from the barn or remotely from our homes, cafes, and even campervans. But we always make sure we get together, too. Because we have fun, our clients tend to as well.

We’re totally committed to encouraging equality, diversity and inclusion and eliminating discrimination. Not just because it’s our legal duty but because it’s the right thing to do. Our social impact and the footprint on the environment we leave behind us matter, too. We work locally with community groups and help global brands and charities do some good around the world.

So…  let’s kick boredom up its boring old backside, and let’s create something beautiful together!

Our mission

We want to create a world where boring is banned… forever!

Why we do what we do

Because we love engaging people through creative solutions that tackle real-life challenges.

What we do

We banish boring through killer IC campaigns, empowering EVP and employer brands, daring design and dynamite digital solutions.

How we do it

By making the complex simple.

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One of the best things about our annual Barn to Boardroom event is the chance to get together with fellow internal comms, HR and employer brand peers and colleagues. That’s what our lovely clients and industry friends tell us each year anyway!

If you haven’t heard about Barn to Boardroom (or B2B as we call it) it’s not only a chance to get the low down from insightful speakers but to spend time alongside your industry peers in immersive workshops and fun activities. There’s also dedicated networking time and opportunities to chat and mingle while sipping local wine and lovely grub, all in a fantastic setting in rural West Sussex.

This year’s theme is Influencing with Impact and will take place on Wednesday 1 July, so come down, pick up some really useful knowledge and get networking!

Our early bird offer of 50% off tickets ENDS ON FRIDAY, so don’t delay, register https://lnkd.in/e-ZVrEFG

We can’t wait to see you there!

hashtag#InternalComms hashtag#EmployeeEngagement hashtag#InternalCommunications hashtag#ICLinkedIn

Open post by surgerysocial with ID 18097019012009732
One of the best things about our annual Barn to Boardroom event is the chance to get together with fellow internal comms, HR and employer brand peers and colleagues. That’s what our lovely clients and industry friends tell us each year anyway! If you haven’t heard about Barn to Boardroom (or B2B as we call it) it’s not only a chance to get the low down from insightful speakers but to spend time alongside your industry peers in immersive workshops and fun activities. There’s also dedicated networking time and opportunities to chat and mingle while sipping local wine and lovely grub, all in a fantastic setting in rural West Sussex. This year’s theme is Influencing with Impact and will take place on Wednesday 1 July, so come down, pick up some really useful knowledge and get networking! Our early bird offer of 50% off tickets ENDS ON FRIDAY, so don’t delay, register https://lnkd.in/e-ZVrEFG We can’t wait to see you there! hashtag#InternalComms hashtag#EmployeeEngagement hashtag#InternalCommunications hashtag#ICLinkedIn

There’s not long left to secure your half price early bird tickets for the event for IC, HR and Employer Brand colleagues – Barn to Boardroom. 
 
A fantastic annual event set in our glorious barn in the West Sussex countryside, this year we’ll be deep diving into ‘Influencing with Impact’ – and how professionals like you can use influence to improve relationships and outcomes in your organisation and teams. 
 
Come and join us on Wednesday 1st July for networking, inspirational speakers, practical actions to take back to the office and of course lots of fun and food. 
 
Register for your early bird ticket here https://lnkd.in/e2jMBEjp.

Open post by surgerysocial with ID 17956759431065049
There’s not long left to secure your half price early bird tickets for the event for IC, HR and Employer Brand colleagues – Barn to Boardroom.    A fantastic annual event set in our glorious barn in the West Sussex countryside, this year we’ll be deep diving into ‘Influencing with Impact’ - and how professionals like you can use influence to improve relationships and outcomes in your organisation and teams.    Come and join us on Wednesday 1st July for networking, inspirational speakers, practical actions to take back to the office and of course lots of fun and food.    Register for your early bird ticket here https://lnkd.in/e2jMBEjp.

Have you ever read the book the History of Glue? We couldn’t put it down!

Here at the Surgery, we’re big fans of getting lost in a good book. Whether it’s a quick chapter over lunch or a quiet hour at the end of a long day, reading offers something we all need from time to time – space to recharge, unwind, and reset.

World Book Day is a brilliant reminder that a little escapism can make a big difference. Stories help broaden our thinking, fuel creativity, and give our minds a break from the constant noise of everyday life.

Here’s a few of us taking a moment with our current reads. No spoilers please!

Any recommendations of books we should add to our reading lists?

Open post by surgerysocial with ID 18014151356664676
Have you ever read the book the History of Glue? We couldn’t put it down! Here at the Surgery, we’re big fans of getting lost in a good book. Whether it’s a quick chapter over lunch or a quiet hour at the end of a long day, reading offers something we all need from time to time - space to recharge, unwind, and reset. World Book Day is a brilliant reminder that a little escapism can make a big difference. Stories help broaden our thinking, fuel creativity, and give our minds a break from the constant noise of everyday life. Here’s a few of us taking a moment with our current reads. No spoilers please! Any recommendations of books we should add to our reading lists?

If you haven’t been to Barn to Boardroom (B2B) before and are wondering what all the fuss is about, check out these highlights from last year’s event!

IC, HR and Employer Brand colleagues come together at our gloriously idyllic barn in the West Sussex countryside to network, get the low down from insightful speakers, and immerse themselves in actionable workshops and activities.

Everyone leaves B2B with a set of practical actions to implement, new friends and connections and, of course, tummies full of delicious food (vegan and veggie options are on the menu, too.)

Every B2B (this year is B2B11) we have a theme for the day, this time we are exploring ‘Influencing with Impact’ to help you improve relationships and outcomes in your organisation and teams.

So, join us on Wednesday 1st July, half price early bird tickets are still available, but they are going fast! Register here to secure your place.

See you there!

https://ineedsurgery.com/register-for-tickets/

Open post by surgerysocial with ID 18115284175714741
If you haven’t been to Barn to Boardroom (B2B) before and are wondering what all the fuss is about, check out these highlights from last year’s event! IC, HR and Employer Brand colleagues come together at our gloriously idyllic barn in the West Sussex countryside to network, get the low down from insightful speakers, and immerse themselves in actionable workshops and activities. Everyone leaves B2B with a set of practical actions to implement, new friends and connections and, of course, tummies full of delicious food (vegan and veggie options are on the menu, too.) Every B2B (this year is B2B11) we have a theme for the day, this time we are exploring ‘Influencing with Impact’ to help you improve relationships and outcomes in your organisation and teams. So, join us on Wednesday 1st July, half price early bird tickets are still available, but they are going fast! Register here to secure your place. See you there! https://ineedsurgery.com/register-for-tickets/

We do love an infographic here at The Surgery.

So for Pancake Day, we couldn’t resist creating one to illustrate the constituent parts of the perfect English pancake (yes, the Yorkshire‑pudding‑mix kind) into a deliciously nerdy pie chart.

We’ll be knocking up generous stacks today with larder left-overs and free-range eggs courtesy of the ladies in our very own Cluckingham Palace – the sprawling hen house here on Orchard Park Farm.

Happy Pancake Day from all of us at The Surgery!

Open post by surgerysocial with ID 18152710843441505
We do love an infographic here at The Surgery. So for Pancake Day, we couldn’t resist creating one to illustrate the constituent parts of the perfect English pancake (yes, the Yorkshire‑pudding‑mix kind) into a deliciously nerdy pie chart. We’ll be knocking up generous stacks today with larder left-overs and free-range eggs courtesy of the ladies in our very own Cluckingham Palace - the sprawling hen house here on Orchard Park Farm. Happy Pancake Day from all of us at The Surgery!

Tickets are available now for the event of the year for IC, HR and Employee Brand colleagues – Barn to Boardroom.

This is your early bird opportunity to get half-price tickets, but they won’t stay around for long!

This year will be deep diving into ‘Influencing with Impact’ – an exploration into how professionals like you can use influence to improve relationships and outcomes in your organisation and teams.

Come and join us on Wednesday 1st July in our glorious barn in the wonderful West Sussex countryside for some networking, practical actions to take back to the office and of course lots of fun and food.

To be an early bird and get 50% off your ticket register here
https://ineedsurgery.com/register-for-tickets/

See you there!

Open post by surgerysocial with ID 18096559609937434
Tickets are available now for the event of the year for IC, HR and Employee Brand colleagues – Barn to Boardroom. This is your early bird opportunity to get half-price tickets, but they won’t stay around for long! This year will be deep diving into ‘Influencing with Impact’ - an exploration into how professionals like you can use influence to improve relationships and outcomes in your organisation and teams. Come and join us on Wednesday 1st July in our glorious barn in the wonderful West Sussex countryside for some networking, practical actions to take back to the office and of course lots of fun and food. To be an early bird and get 50% off your ticket register here https://ineedsurgery.com/register-for-tickets/ See you there!
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