With the pressures of business as usual communications, the internal communications team at Rolls-Royce Motor Cars were struggling to focus on more strategic initiatives that would improve employee engagement and performance.
They turned to the Surgery for regular support as part of a two-year retained contract. The Surgery worked with this leading luxury brand to align their internal communications strategy to their business goals, focus on communication activities that positively impact employee engagement, and improve communications planning, process and prioritisation.
As well as providing strategic advice, the Surgery also supported the technical delivery of a new intranet. Having adopted a new intranet platform from their parent company, BMW Group, Rolls-Royce Motor Cars needed support to design and set-up pages, make structure recommendations, train intranet editors, and create best practice guidelines to retain consistency and quality.