The Surgery have been helping run elements of E.ON’s UK and German team’s internal communications for a year now and we feel there’s no better way of describing how we’ve helped them, than a review in their own words:
“The Surgery offers us on-going internal communications support to help us share great customer stories internally. Before we started working with them, we had lots of great stories to tell but they weren’t being told. The Surgery helped us to develop a customer communications strategy that supports our drive towards a customer-centric culture. They help us to gather, write and edit content and design regular newsletters.
Now we are regularly receiving great feedback on the quality and consistency of our communications and the stories help to create a sense of pride in everything we’re doing for our customers.”
International Customer Experience Manager