Paul (‘PC’) is one of the company’s three initial founders. He has 25 years experience of creating, producing and delivering complex work for blue chip clients including British Airways, CAA, Cathy Pacific, HP, HS1, NATS, NetApp, T-Mobile and Vodafone. He has extensive experience in delivering multi-channel projects covering brand, print, digital, experiential, animation, exhibition and retail. Unusually, he combines creative flair with strategy, planning and project management skills.

Nick is one of the company’s three initial founders. He has a proven record of developing a host of creative brand work for some of the world’s most recognised companies. He has creatively steered several agencies and businesses in his career, and excels at motivating and inspiring teams to deliver superb creative work under tight deadlines. His passion and understanding for brand development has led to his launching several successful fashion businesses which have sold both internationally, in some of the world’s top stores, as well as direct-to-consumers via e-commerce solutions.

Robin is one of the company’s three initial founders. With a professional background based in pure graphics, he has 30 years experience in areas covering publishing, corporate identity, brand management and corporate communications. He became more focused on developing digital media platforms as early as the mid 90s, when he founded the second of several design businesses. Robin has developed a broad experience across all online disciplines, from designing and delivering content-rich, CMS-driven websites to creating mobile apps delivered via our local-area WiFi product.

Sarah has worked as an IC specialist for the past 15 years and has been Communications Director at GSK, Head of Internal Communications at Department of Business Innovation and Skills and most recently worked with Centrica on the restructure of their Power Business. She joined The Surgery in 2014 to build the businesses IC offering. Her main responsibilities include developing the new IC function as well as assisting with new business alongside Paul Cohen.

Carly has experience of both strategic IC business partnering and operational communications in companies such as British Gas, easyJet and EE. She understands the communication challenges that fast moving complex businesses face. Carly loves getting to know a business quickly, carrying out communications reviews, and making recommendations for change that are realistic and will make a difference.

Kevin has over 30 years experience in media, corporate communications and PR regionally, nationally and internationally. A trained journalist, he has run press offices for one of the country’s biggest police forces as well as the UK’s air traffic services provider, NATS, and worked with P&O Cruises, Ordnance Survey, the Civil Aviation Authority and Stagecoach South. A Fellow of the Chartered Institute of Public Relations, he is one of the first 200 chartered practitioners in the country.

Shortly after gaining his Masters in Animation, Seb helped set up Skaramoosh, a post production facility specialising in animation and TV. During a career as an animator and director for several leading post production companies he honed a storytelling and directing role, as well as moving into animation for new media and as a broader communication tool. He has applied his diverse skills to challenging television projects including idents for Fox TV, mixing live action with animation, and information projects for international corporations. Seb is responsible for all animation and video at the Surgery.

Matt started out straight from school at a local printers, and soon found that his interest and skills followed the emerging digital design and artwork field. He has worked for a wide variety of clients in many different digital skills: from Photoshop retouching of fashion photography to designing and developing websites and, more recently, creating cross-platform mobile apps – helping to create our Emgager internal comms app platform.

Adam has 9 years experience designing and creating for both the screen and for print. After studying for a Visual Communications Degree at the Edinburgh College of Art he decided to stay in the fairytale city, although 10 years later the changeable coastal weather took its toll and forced him to return to his birthplace in the south of England. His experience lies in creating brands and brand languages, fine tuning typographic layouts and translating content into structured graphics. In the past, Adam has worked for such clients as Cairn Energy, The University of Edinburgh, Sport Aberdeen, Kompan, GoCycle and Schwarzkopf.

Terence is a full stack PHP developer with particular expertise in working for the technology sector. Problem solving is his passion, and nothing makes him happier than going the extra yard to deliver a solution that’s perfectly fit for purpose, rather than just good enough.

After obtaining a BA Honours Degree from the University for the Creative Arts in Graphic Communication, Rebecca has had 4 years in Branding, Advertising & Marketing as an Art Director and Designer, working on projects in a variety of industries. Working on brands such as the Foreign & Commonwealth Office, Kia Motors and the baby food brand Organix in the past, she has been able to focus her design skills and ideas for large-scale campaigns as well as the important smaller details to deliver inspiring creative work.

Beth is an experienced graphic designer, graduating from Southampton Solent University with a BA Honours Degree in Graphic Design. With 4 years creative knowledge, she has skills in typography, visual language, print work and branding. Beth has worked closely with companies including the NHS, John Lewis, DFS and The Money Shop to name a few.

The newest member of our team, Simon is a motivated self-starter who’s joined us from an environment where he was the sole provider of technical web expertise. As such, he’s hit the ground running and is already involved in multiple aspects of our digital work – from HTML emails, through responsive websites, to mobile apps. He possesses the attention to detail and design sensibility that we require from every member of our team.

Kerri has a number of years experience of account managing across a variety of business sectors. Working with the likes of Amazon, NATS, The Law Society, QA apprenticeships, KFH and Romans Estate Agents, she ensures that all deliverables are met in a timely fashion and to the highest standard. She also enjoys getting to know the client and building a lasting and meaningful relationship.

Greg is an employee engagement specialist with experience in designing and delivering culture and behaviour change, organisational development and change management projects. Recent clients include Bloomberg, GSK and NATS.

Denya is an experienced and innovative integrated communications professional with a strong track record in employee communications, and a passionate belief that employees who are engaged with, in an open, structured and reciprocal manner are the most valuable assets that an organisation can have.

(Italian-speaking)

Helen has enjoyed a career working mainly within the financial services industry, for clients such as Deutsche Bank, on large scale global corporate turnaround activity. She also has regulatory experience.

Senior communications professional with almost 20 years’ experience in strategic communications both in-house and as a consultant. Her experience includes internal communications, corporate website management, speechwriting and media relations.

Josie is a seasoned marketer with broad experience across many customer-centric organisations, such as Historic Royal Palaces, Tower of London, Marco Pierre White hotel group, Eurostar and many more.

Paula is a six foot tall, 230lb, snarling Rottweiler with a massive calculator. Don’t make her angry. You wouldn’t like her when she’s angry…

Actually, she’s lovely.

Paula is Head of Finance.